Frequently Asked Questions

Clear answers about our healthcare services, staffing, and training

What services does Osa First Care provide?

Osa First Care provides healthcare staffing, mental health support services, medication and clinical support, holistic care planning, and professional healthcare training. Our services support NHS Trusts, private hospitals, care homes, and community-based providers across the UK.

What types of healthcare staff do you supply?

We supply Registered Mental Health Nurses (RMNs), Registered Nurses (RNs), Healthcare Assistants (HCAs), Support Workers, bank and agency staff, and provide permanent recruitment support.

Are your staff fully vetted and compliant?

Yes. All staff undergo robust safer recruitment checks including Right to Work verification, DBS checks where required, reference checks, professional registration verification, and mandatory training in safeguarding, infection prevention, and person-centred care.

Do you work with both NHS and private organisations?

Yes. We partner with NHS Trusts, private hospitals, care homes, and community and voluntary sector organisations, providing flexible and responsive staffing and support services.

How do you ensure quality and patient safety?

We operate under a strong clinical governance framework, including continuous professional development, incident reporting, safeguarding procedures, and regular quality monitoring to meet NHS and CQC standards.

Do you provide mental health support services?

Yes. Our mental health services are delivered by experienced registered professionals and include therapeutic engagement, risk assessment, Mental Health Act support, recovery planning, and multidisciplinary team collaboration.

Do you offer medication administration support?

Yes. We provide safe medication administration and clinical support in line with UK clinical governance standards, including PRN support, MAR chart compliance, and monitoring for side effects.

Do you provide training and professional development?

Yes. Through OFC Training College, we deliver Care Certificate training, safeguarding, medication administration, mental health awareness, leadership development, and CPD programmes for healthcare professionals.

How can organisations request staffing support?

Organisations can request staffing support through our Staffing Request Form or by contacting us directly. We aim to respond promptly to both planned and urgent staffing needs.

How can I apply for a job with Osa First Care?

You can apply for roles via our Careers page by completing the online job application form. All applicants must meet our recruitment and safeguarding requirements.

How do you handle data protection and confidentiality?

We handle all personal data in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for full details on how information is collected, stored, and used.